Privacy Policy
We take your privacy seriously and want you to understand exactly how we collect, use, and protect your personal information when you work with Flashupenergy.
This policy applies to all services provided by Flashupenergy and our testing process improvement solutions.
Information We Collect
When you reach out to us or use our services, we collect information that helps us provide better IT testing solutions. Here's exactly what we gather and why:
How We Use Your Information
We use your information specifically to deliver the IT testing improvement services you've requested. Nothing more, nothing less.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Providing testing process improvement services | Contact info, technical details, project requirements | Contract performance |
| Customer support and communication | Contact information, communication history | Legitimate business interest |
| Billing and payment processing | Payment details, invoice information | Contract performance |
| Service improvement and development | Usage patterns, feedback, technical requirements | Legitimate business interest |
Data Protection and Security
We protect your information using industry-standard security measures. Our servers are hosted in secure facilities, and we use encryption for data transmission and storage.
Security Measures Include:
• SSL encryption for all data transmission
• Regular security audits and updates
• Restricted access to personal information
• Secure backup systems
• Employee training on data protection
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have specific rights regarding your personal information:
Access Rights
Request a copy of all personal information we hold about you, including how it's being used.
Correction Rights
Update or correct any inaccurate personal information in our systems at any time.
Deletion Rights
Request deletion of your personal information when it's no longer needed for business purposes.
Processing Limitations
Restrict how we use your information in certain circumstances while maintaining service quality.
Information Sharing and Third Parties
We don't sell your personal information to anyone. We only share information with trusted partners who help us deliver our services:
Data Retention and Deletion
We keep your information only as long as necessary to provide services and meet legal obligations. Here's our retention schedule:
When retention periods expire, we securely delete or anonymize your information. You can request early deletion of non-essential data at any time.
Cookies and Website Data
Our website uses essential cookies to function properly and optional cookies to improve your experience. You can control cookie settings through your browser.
Essential Cookies: Required for basic website functionality, security, and remembering your preferences during visits.
Analytics Cookies: Help us understand how visitors use our site to make improvements. These are optional and can be disabled.
International Data Transfers
While our primary operations are in Taiwan, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards are in place:
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur in our data practices. When we make important changes, we'll notify you via email and post the updated policy on our website.
Minor clarifications or administrative updates may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy.
Questions About Your Privacy?
Contact our Privacy Team:
Email: support@flashupenergy
Phone: +886227423012
Address: 813, Taiwan, Kaohsiung City, Zuoying District, Bo'ai 2nd Rd, 777號5樓
We typically respond to privacy inquiries within 48 hours.